Shipping & Returns

 

Secure delivery

Because the packages provided by the supplier are so protective, prints are rarely damaged. However, if a package does arrive damaged and the print is also damaged, you can contact me directly by email. You’ll need to photograph the package and the print and send the details to fieldguidejordi@gmail.com along with your order number and tracking info.

 

Delivery time

 Orders ship out within 24 hours of your purchase, but can take up to 15 days to arrive, so please have patience. I'm using the trusted service of 'The Print Space' located in London, UK. They're incredible, but only offer Flat Rate Worldwide shipping, which is limited in terms of order tracking numbers. Trust me, you will get your print :)

 

Free delivery world wide: Delivery Region Days to delivery (working days):

Please note all times are on a best endeavour basis.
United Kingdom: 6 – 10 days.
Germany: 6 – 10 days.
Europe: (EU) 6 – 10 days.
Norway, Iceland, Liechtenstein, Switzerland: 6 – 10 days.
United States: 6 – 10 days.
Canada: 6 – 10 days.
Rest of World: 6 – 15 days. 

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Exchanges & Returns

Straight refunds are not accepted, but I’m confident you’re going to love the print and cherish it forever. But if it isn’t what you expected, or it’s somehow damaged you can exchange it. Once the package is delivered, you’ll have 5-days to notify me via email at jordiwoerts@gmail.com if the print is damaged. Shipping is free if the print is damaged.